Warranty

Every IceTub:
Comes with a 1 Year Full Manufacturer Warranty out of box. You can extend the warranty for up to 2 years for a small additional fee after adding the product to your cart.

The IceChillers: 
Have a 1-Year Warranty Included (which can be extended up to 2 years for a small extra fee too). 

We also have a 100% Satisfaction Guarantee. If you aren’t satisfied with your product, you have 100 days to return The IceTub for a full refund (in unused condition). We even offer a 30 day test trial for The IceChiller, so you can try it out and see if it works for you. If it doesn't perform as expected, you can return it for a refund. See our Return Policy for all details.

 

How to File a Warranty Claim

Before sending you product back, please contact us via email at hello@tryicebath.com with the following information.

  • First and last name
  • Email address
  • Phone number
  • Product being returned
  • Reason for warranty claim
  • Photo of warranty issue (photo or video of product)

Once your claim has been processed, we will reach out with a resolution within 3 business days.

THE ICE CHILLER

The ultimate solution for your ice bath routine, that doesn't break the bank, like most other ice bath chillers on the market.

Keeps you water ice cold at the set temperature 24/7, and filters your water with its 20 micron filtration.

Starting from just RM 6,399